Nyrevi

Privacy Policy

Last updated: March 26, 2026

1. Introduction

Nyrevi (“we,” “our,” or “us”) operates the Nyrevi mobile applications and website (nyrevi.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

We collect the following types of personal information:

  • Account Information: Email address, phone number, and display name when you create an account.
  • Google Sign-In: If you choose to sign in with Google, Google shares only your name, email address, and profile picture with us so we can create and identify your account. We never receive your Google password, we never post to your Google account, and we do not access any other Google data.
  • Location Data: Your geographic location to show nearby professionals and salons. Location is only accessed when you use the app and with your permission.
  • Booking History: Records of your bookings, including date, time, professional, salon, services selected, and amounts paid.
  • Reviews & Ratings: Content you submit as ratings and reviews for professionals and salons.
  • Device Information: Device type, operating system, and app version for troubleshooting and optimization.

3. How We Use Your Information

Your information is used to:

  • Provide and manage professional booking services
  • Show available professionals near your location
  • Send booking confirmations, reminders, and status updates
  • Process payments through our payment partner
  • Display your reviews and ratings to other users
  • Improve the quality and reliability of our services
  • Send important service announcements and updates

4. Third-Party Services

We work with trusted third-party service providers to deliver our services:

  • Payment Processing: We use hosted payment partners to process payments securely. Amwal Pay is the live payment provider (Oman-based payment gateway). Your payment information is handled directly by the payment processor and is not stored on our servers.
  • SMS Notifications: We use Omantel SMS services to deliver OTP codes and booking notifications to your phone.
  • WhatsApp (Meta): We send one-time sign-in codes, booking confirmations, and reminders over WhatsApp, which is operated by Meta Platforms. Your phone number and the content of those messages are processed by Meta in order to deliver them.
  • Google Sign-In: We use Google as an optional sign-in provider. We request basic scopes only (your ID, email address, and public profile) — we do not request access to Gmail, Drive, Contacts, or Calendar.
  • Hosting & Infrastructure: Our backend services are hosted on Supabase with data stored securely in cloud infrastructure, which may process data in regions outside Oman under appropriate safeguards.
  • Analytics: We use Google Analytics and Google Tag Manager to understand how the site is used and improve it. These set analytics cookies only after you accept in our cookie banner; if you decline, analytics run in a cookieless, aggregated mode. You can change your choice anytime via “Cookie settings” in the footer.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. Booking history is retained for up to 2 years for dispute resolution and accounting purposes. You may request deletion of your account and associated data at any time.

6. Data Deletion

You have the right to request deletion of your personal data. You can delete your account and associated data yourself at any time from Account → Profile → Delete Account. You may also contact us at [email protected]; we will process email requests within 30 days. Please note that some data may be retained as required by law or for legitimate business purposes (such as completed transaction records).

7. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication (OTP-based), and row-level security on our database. However, no method of electronic transmission or storage is 100% secure.

8. Children's Privacy

Our services are not intended for users under the age of 16. We do not knowingly collect personal information from children under 16.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email. Your continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: